Bottom line

Your people depend on you for guidance on how to write.

I know that not everybody who reads this book is a supervisor (or project leader). Some people are and many hope to be. So if you are now, this chapter is for you. And if you're not one yet? Well, this chapter is what I would tell your boss.

So . . . for supervisors—present and future: do you ever get frustrated by the writing your people do? If so, you're among the vast majority of supervisors.

Some people just don't understand the English language very well; most people, however, write "that way"—bureau-cratically—because they believe they have to. They think that's the kind of writing you want: stilted, overly formal, passive, and "impressive."

After all, if you ever wrote in the bureaucratic style, didn't you write that way because you felt "that's what the boss wants"?

So what can you do to improve the writing of your people, to help them understand—and apply—the principles of plain English?

Here are a few tips:

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