Plain English at Work

A Guide to Writing and Speaking

EDWARD P. BAILEY, JR.

New York Oxford OXFORD UNIVERSITY PRESS 1996

Oxford University Press

Oxford New York Athens Auckland Bangkok Bombay Calcutta Cape Town Dar es Salaam Delhi

Florence Hong Kong Istanbul Karachi Kuala Lumpur Madras Madrid Melbourne Mexico City Nairobi Paris Singapore Taipei Tokyo Toronto and associated companies in Berlin Ibadan

Copyright © 1996 by Edward P. Bailey, Jr.

Published by Oxford University Press, Inc., 198 Madison Avenue, New York, New York 10016

Oxford is a registered trademark of Oxford University Press

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior permission of Oxford University Press.

Library of Congress Cataloging-in-Publication Data Bailey, Edward P. Plain English at work: a guide to writing and speaking Edward P. Bailey, Jr. p. cm.

Combines and updates the author's earlier works: The plain English approach to business writing and A practical guide for business speaking. Includes index ISBN 0-19-510449-8 1. English language—Business English. 2. Business presentations. 3. Business communication. 4. Business writing. I. Title. PE1115.B245 1996 808'.06665—dc20 95-43712

35798642

Printed in the United States of America on acid-free paper

For my wife, Janet, and daughters, Laura and Jeannette

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