Opening and dcisinp

Match the email beginnings (1-8) with the endings (a-h).

Beginnings ...

... Endings

1 I am writing with regard to your recent email. We regret to inform you that there are no double rooms available for the nights you require.

a) Anyway, thanks again for inviting me, and I'm really looking forward to it. Do you want me to bring anything?

2 Thanks so much for the wonderful present. It's exactly the book that I wanted - how did you know? I'm really looking forward to reading it.

b) You know you can count on me if you need any support. I'll call you at the weekend to see how things are.

3 Patricia, I've just read your email. I'm so sorry to hear about what happened.

c) Should you need any further information about room availability, we will be happy to assist you.

4 Sorry, I can't make it to your birthday party at Fishers restaurant, as I'm away on that day.

d) I look forward to receiving this information as soon as possible.

5 I am mailing this via the 'Contact Us' link on your website. I'd like to know a few more details about the anti-virus software that's listed on the site.

e) It really is great news, and I'm sure that it's only the beginning of our work in the French market.

6 I am writing with reference to our order number GH67. The goods arrived this morning, but you only sent 200 pieces instead of the 300 that we ordered.

f) Please deal with this matter urgently. I expect a reply from you by tomorrow morning at the latest.

7 Yes! Great! I'd love to come to the party.

g) Thanks again for the gift, and give my regards to your family.

8 I've just heard from Antonio about the Paris contract. It's fantastic news - you worked really hard on this and you deserve the success..

h) Anyway, sorry again that I can't come, but have a great time. I hope we can meet up soon. What about going to see that new Speilberg film?

Match the beginning and ending pairs in section A with the descriptions (1-8) below.

1 An email asking for information. Neutral style

2 An email giving information. Formal style ,,

3 An email accepting an invitation. Informal style

4 An email refusing an invitation. Informal style

5 An email of congratulations. Neutral style

6 An email of complaint. Formal style

7 An email of thanks. Neutral style

8 An email of sympathy. Informal style

Read the following sentences. Decide whether they are beginnings or endings. Then decide whether they are neutral or informal.

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