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Language avoiding archaic legal, 266-268 avoiding technical, 265 Large documents, breaking up, 69-80

break web content into topics and subtopics, 73-80

think topic, not book, 70-73 Launch, process that moves from plan to, 135-136 Layering from brief description to full article, 114

in innovative ways, 119

from main article to other information on web pages, 114-116 opening on same web page, 121 from part of page to short explanation, 116-118 Layout. See Design Legal information avoiding archaic legal language, 266-268 avoiding technical language, 265 clear writing techniques for, 268-269

making information legible, 263 printing legal information, 264 using site visitors' words in headings, 264-265 Legibility, 263 Length, table, 231

Levels of headings, using no more than two, 256 Light background and dark text, 152-154 Light text on dark background, 154-155 Links checking, 331 color of, 326-327 coordinating multiple, 322-323 document titles as, 310-311 embedding, 323-325 headings as, 260, 310-311 and home pages, 37-40 for new program and product names, 308-310 and page titles, 312-313 rewriting, 317-318 same-page, 259-260 short descriptions to go with, 317-318 underlining and, 151-152 using bullets with, 326 visited vs. unvisited, 326-328 wording of, 45, 314, 315, 316-317, 318-322 List items, numbering, 224-225 Lists bulleted, 212-216, 224-225 combined with maps, 284-286 ease of use, 206-207 formatting of, 209-212 guidelines for writing, 205 for instructions, 216-222 length of, 207-209 numbered, 216-218 vs. paragraphs, 218-221 sentence structure in (parallelism), 223 spacing around, 210 Loranger, Hoa, 2, 3, 4, 44, 66

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