Scenarios tell you the conversations people want to start

People's stories are the beginnings of their conversations with you. Scenarios can be as short as the two sentences in the thought bubbles below or as long as the stories about Mark and Mariella on the next pages.

If you have developed one or more major personas for your site, you should have several scenarios for each of them.

• These may elaborate the goals and tasks that you have on your persona posters into fuller stories that make the persona's use of your site even more realistic to the team.

• You may want to add scenarios for more goals and tasks than you fit onto your original persona poster.

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